Acıbadem Healthcare GroupAcıbadem is one of the most recognised names in Turkish private healthcare. Here is what we can tell you about the group, and how surgery there fits into a New City Clinic plan.About the hospital →
Medicana Health GroupMedicana is a private Turkish health group with hospitals in many cities. We use it for bariatric and general surgery, planned at the hospital where your physician practises.About the hospital →
Medipol Health GroupMedipol’s hospitals are connected with Istanbul Medipol University. We plan plastic and reconstructive surgery there, where the physician in your plan practises.About the hospital →
Medical Park Hospitals GroupMedical Park is a private hospital group under MLP Care. We plan aesthetic and plastic surgery there, at the hospital where your physician practises.About the hospital →
Biruni University HospitalBiruni University Hospital is the teaching and research hospital of Biruni University. We plan bariatric and general surgery there, where the physician in your plan practises.About the hospital →
Why we work with partner hospitals
New City Clinic does not operate on patients itself. We are a licensed health tourism organiser, and every procedure we arrange is performed by a named specialist physician at a partner hospital licensed by the Turkish Ministry of Health.
This model is deliberate. A hospital brings what a stand-alone clinic cannot: a full surgical environment, in-house tests and imaging, wards and the wider medical teams that sit behind any operation. Our role is to bring together the right physician, the right hospital and the practical side of your trip, and to stay with you from the first message to the follow-up at home.
The hospitals we work with
Our partner network in Istanbul includes five well-known names in Turkish healthcare. Each has its own page with the facts we can confirm about it and how we organise treatment there.
- Acıbadem Healthcare Group: aesthetic and plastic surgery
- Medicana Health Group: bariatric and general surgery
- Medipol Health Group: plastic and reconstructive surgery
- Medical Park Hospitals Group: aesthetic and plastic surgery
- Biruni University Hospital: bariatric and general surgery
How the hospital for your surgery is chosen
The hospital follows the physician. Specialists practise at particular hospitals, so once the specialist who will treat you is agreed, the choice narrows to the hospitals where that physician operates. Within that, we take your preferences into account, for example if you would like a university hospital setting or a particular group you already know.
For a mommy makeover, the plastic surgeon is Op. Dr. Fatih Kılıç, a plastic, oncology and reconstructive surgeon. Your plan states which partner hospital your operation will take place in, based on where he practises and what suits you.
Named in writing before you travel
We do not ask you to travel on the promise of a “top hospital” to be confirmed later. The hospital and the physician are written in your plan before travel. You can look the hospital up, read about the group and ask us anything about it while you are still at home.
If something in the plan needs to change, we tell you and explain why. You should never arrive in Istanbul and learn the name of your hospital at the airport.
What the package covers
The hospital is one part of a package that is designed so you do not have to organise anything locally. It includes:
- Treatment by a named specialist physician
- Hospital stay and tests
- Hotel and transfers
- Interpreter and coordinator
- Complication insurance for surgery
Not included
Flights are not included. You book them yourself once your plan and dates are agreed, so you can choose your airline, airport and fare.
Who is with you in Istanbul
A coordinator accompanies you from the airport to the flight home. That means someone meets you on arrival, takes you to your hotel and to the hospital, and is reachable throughout your stay. An interpreter is present at your appointments, so consultations, consent conversations and discharge instructions happen in a language you understand.
At discharge you receive your reports, and follow-up continues once you are back home.
From first message to follow-up
The process is the same whichever partner hospital is in your plan:
- Send your reports and photos on WhatsApp
- The specialist reviews them free of charge
- You receive a written plan and price, usually within 24 hours
- You are met at the airport and taken to your hotel and the hospital
- You receive your reports at discharge, and follow-up continues at home
Questions worth asking about any hospital abroad
Whether you travel with us or with someone else, a few questions help you see clearly. Is the hospital licensed by the Ministry of Health? Who is the physician, and is that name in writing? Which tests and how much of the hospital stay are included in the price? Who will be with you at appointments, and in which language? What insurance applies if there is a complication, and where are its limits written down?
We answer each of these in your plan, so you can compare like with like rather than comparing one price with another.
Licences behind the arrangement
New City Clinic holds a Health Tourism Authorisation Certificate from the Republic of Türkiye Ministry of Health and is registered with HealthTürkiye, the official health tourism programme. Travel arrangements are organised under a TÜRSAB Group A travel agency licence (No. 17659). You can read about these, and our ISO certificates, on the licences and certificates page.
To ask about a specific hospital or to start your free review, message us on WhatsApp at +90 552 859 50 34.
Questions about this topic
Does New City Clinic have its own operating theatre?
No. New City Clinic does not operate on patients itself. Every procedure is performed by a named specialist physician at a partner hospital licensed by the Turkish Ministry of Health.
Will I know the hospital before I travel?
Yes. The hospital and the physician are written in your plan before travel, so you can check both while you are still at home.
Can I choose which hospital I am treated in?
You can tell us your preference. The hospital depends on where the physician treating you practises, and within that we plan around what suits you.
Which hospital is used for a mommy makeover?
Aesthetic and plastic surgery is planned at the partner hospital where Op. Dr. Fatih Kılıç practises and which suits your preference. The exact hospital is stated in your written plan.
Is the hospital stay included in the price?
Yes. The package includes the hospital stay and tests, as well as the hotel, transfers, interpreter, coordinator and complication insurance for surgery. Flights are not included.
Will someone speak my language at the hospital?
An interpreter is present at your appointments, and a coordinator accompanies you from the airport to your flight home.
How do I get a plan with a named hospital?
Send your reports and photos on WhatsApp to +90 552 859 50 34. After a free review by the specialist you usually receive a written plan and price within 24 hours.
24h
Get your personal plan and price
Send a few photos and your questions. The surgeon’s assessment is free and your written quote usually arrives within 24 hours.
- Free assessment by the surgeon
- Package with hotel, transfers and interpreter
- Compression garments and complication insurance included
- One coordinator from start to finish
Ministry of Health authorised health-tourism agency · licensed hospitals · transparent written prices.
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